Terms and conditions
Terms and Conditions
Welcome to the Govitalelements.com website. By accessing and using this site, you agree to abide by the following Terms and Conditions. These terms are designed to protect both you and our company. Please review them carefully. If you do not agree to these terms, please do not use this site. Vital Elements reserves the right to modify these Terms and Conditions at any time. Your continued use of the site following any changes constitutes your acceptance of the modified terms.
1. Use of Our Website
All content on Govitalelements.com, including text, graphics, logos, icons, images, and software, is the property of Vital Elements and is protected by copyright and intellectual property laws. You may use the site and its content for personal, non-commercial purposes only. Any unauthorized use of the site or its content, including but not limited to copying, distribution, or modification, is strictly prohibited without prior written consent from Vital Elements.
2. User Submissions
Any feedback, suggestions, ideas, or other materials submitted to Vital Elements through this site become our exclusive property. By submitting content, you agree that we may use it for any purpose without compensation. You acknowledge that you are responsible for the legality, reliability, and appropriateness of your submissions.
3. Product Information
We strive to ensure that all product descriptions, images, and pricing on Govitalelements.com are accurate. However, errors may occur. We reserve the right to correct any inaccuracies, modify or update product information, or cancel orders if any information on the site is inaccurate at any time, without prior notice (including after you have submitted an order).
4. Orders and Payment
By placing an order on Govitalelements.com, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product or pricing information, or issues identified by our fraud detection systems.
5. Shipping Policy
Processing Times
Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking details once your order is shipped.
Shipping Rates and Delivery Estimates
Shipping rates are calculated at checkout based on location, weight, and shipping method. Delivery estimates are provided at checkout, but may vary due to factors beyond our control.
International Shipping
We offer international shipping to select countries. Please note that international orders may be subject to customs fees, duties, or delays for which Vital Elements is not responsible.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at info@govitalelements.com within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and issue a replacement or refund if applicable.
Address Accuracy
Please ensure your shipping address is correct at checkout. Vital Elements is not responsible for delays or non-delivery due to incorrect addresses.
6. Returns and Refunds
For information on returns, exchanges, and refunds, please refer to our Return Policy. All return requests must comply with our Return Policy guidelines.
7. Limitation of Liability
Vital Elements is not liable for any damages arising from your use of this site or your inability to use it. This includes, but is not limited to, direct, indirect, incidental, consequential, and punitive damages. You acknowledge and agree that your sole remedy for dissatisfaction with our site is to stop using it. Some jurisdictions do not allow limitations on incidental or consequential damages, so the above limitation may not apply to you.
8. Third-Party Links
Govitalelements.com may contain links to third-party websites for your convenience. These links do not imply endorsement by Vital Elements, and we are not responsible for the content or practices of any linked site. We encourage you to review the terms and privacy policies of any third-party sites you visit.
9. Intellectual Property
All trademarks, service marks, and trade names used on this site (including, but not limited to, the Vital Elements logo) are the property of Vital Elements. Unauthorized use of any trademark, service mark, or trade name displayed on the site is strictly prohibited.
10. Termination of Use
Vital Elements reserves the right to terminate or suspend your access to the site at any time, without notice, for any conduct we believe violates these Terms and Conditions or is harmful to our interests or other users.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Idaho for the resolution of any disputes arising from or related to these terms.
12. Dispute Resolution
In the event of a dispute, we agree to try to resolve it amicably through negotiation or mediation. If mediation fails, the dispute will be resolved through binding arbitration in Boise, Idaho, in accordance with the American Arbitration Association’s rules.
13. Changes to Terms and Conditions
Vital Elements reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the site after any modifications signifies your acceptance of the updated terms.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at info@govitalelements.com.
Effective Date
These Terms and Conditions are effective as of 11/11/2024