Privacy Policy

You have entered the website or mobile application (“App”) of Vital Elements, Inc. (referred to herein as “Vital Elements,” “our,” “us,” or “we”). The site or App you have accessed (collectively the “Site”) is operated by Vital Elements and is hosted on Vital Elements’ server. All information you submit on this Site is collected by and accessible to Vital Elements. By visiting this Site and providing information to Vital Elements, you consent to the following privacy policy, as well as the use and disclosure of your information.

INFORMATION COLLECTION

Personally Identifiable Information

While using the Site, you may be required or requested to provide personally identifiable information. This refers to any information that can be used to identify, contact, or locate an individual, including names, addresses, email addresses, telephone numbers, Social Security and Tax Identification numbers, and credit card or banking information.

Customer Information

To place orders or register as a customer, you must provide biographical and contact information (such as name, mailing address, telephone numbers, and email address) to us. Customers are also required to provide payment information (such as credit card, debit card, or checking account information). We use this information to maintain contact with customers, to process orders, and for billing purposes.

INFORMATION USE & SHARING

Personally Identifiable Information

Vital Elements does not share personally identifiable information except with contracted service providers, as may be necessary to:

1. Process orders and returns and obtain payment;
2. Complete a customer registration;
3. Maintain our customer database;
4. Issue payment and report income to taxing authorities; and
5. Maintain communication with you.

We may also provide personally identifiable information to:

1. Governmental entities or third parties as required by law or legal process.

Sales Information

If you make a purchase on our Site, Vital Elements will retain your name, contact information, item(s) purchased, and sales volume associated with the purchase. No additional personally identifiable information will be shared with any other parties.

Aggregate Information (non-personally identifiable)

Vital Elements may share aggregated demographic information with partners, vendors, suppliers, third-party providers, and advertisers. This information is not linked to any personally identifiable data.

Business Transitions

In the event Vital Elements undergoes a business transition, such as an acquisition or the sale of assets, the personal information of customers may be part of the assets transferred. In such cases, your personally identifiable information would be transferred to the acquiring individual or entity and would be subject to the privacy policy of that individual or entity.

Lead Assignments

Occasionally, Vital Elements may assign prospective customer leads to representatives. In these cases, we will provide the appropriate contact information for support and inquiries as necessary.

Surveys

From time to time, Vital Elements may conduct surveys to gather feedback from customers. These surveys may be outsourced to third-party providers. We will provide these third parties with the necessary personal information to conduct the survey and analyze results but will not disclose Social Security numbers, credit card, or banking information.

MISCELLANEOUS

Dispute Resolution

This privacy policy is governed by the laws of the State of Idaho. Any dispute arising from or relating to this privacy policy shall be brought in the courts of the State of Idaho, with each party bearing their own legal fees and costs. Disputes must be pursued on an individual basis, and any right to bring a class or consolidated action is waived.

If a visitor to this site also has claims that fall under Vital Elements’ Policies and Procedures, the dispute resolution provisions of those policies and procedures will apply.

Changes to this Privacy Policy

Vital Elements reserves the right to amend or change this Privacy Policy at any time. Material changes will be announced under the Privacy Policy tab at least 30 days prior to implementation.

Links

Vital Elements’ websites may contain links to other sites. Vital Elements is not responsible for the privacy practices of other websites, and users are encouraged to read privacy statements on any website that collects personally identifiable information.

California Online Privacy Protection Act Compliance

To comply with the California Online Privacy Protection Act, we do not distribute personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

In compliance with COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect information from individuals under 13 years of age. Our website, products, and services are directed to individuals 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies solely to information collected through our website and not to information collected offline.

QUESTIONS

Questions regarding this Privacy Policy should be directed to info@govitalelements.com

Effective Date

This Privacy Policy is effective as of 11/11/2024